Terms & Conditions
Please read our workshop terms and conditions here.
Internet Sales – Dispatch Policy
While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 7 days. If we are unable to despatch your order within 14 days, we will contact you by email with an estimated despatch date and offer you the option of cancelling the order.
Internet Sales – Prices and Tax
The price shown for the goods does not include postage and packing. The price you pay will include VAT for all deliveries within the UK Mainland.
Internet Sales – Cancellation and Returns
If you are not satisfied with the goods or have changed your mind you have the right to cancel within seven days of the contract, or seven days of receipt of the goods (whichever is the longer), return the goods and receive either a full refund of your monies or replacement goods. Please send an email to us before you return goods, telling us that you are returning the goods and why.
The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
Unique products: disclaimer
Each product hand-crafted at East Gate Gallery is unique. This website shows an example of the product you are buying. You can expect colours, shapes and finishes to vary slightly from the example shown, although the product will retain its basic colour and form. We take commissions so please get in touch if you require a specific design, colour or shape.
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
The artist remain the owner of all intellectual property. No part of the materials may be copied or reproduced without our permission.
The Contract will be governed by the laws of England and Wales and the parties to the Contract submit to the jurisdiction of the English Courts.
None of the above Terms and Conditions affects your statutory consumer rights.
Registered address is 132 Main Street, Pembroke SA71 4HN. Contact number 07960 093833. Email firstname.lastname@example.org.